Total Customer Satisfaction

Our Total Customer Satisfaction policy means that quality is an integrated part in all processes – like development, sourcing, production, delivery and service. It encompasses every aspect of the total output for our customers, including products, services and the total user experience.

Quality has been a hallmark of Nilfisk-Advance for almost a century. In 1986, we were the first in our business to achieve the ISO 9002 certification of our vacuum cleaner factory. Recent certifications include an upgrade to the revisited and demanding ISO 9001:2000 standard in 2003.